Do I receive the plan images or only the interactive version?

You should receive standalone high resolution plan files as well as the interface. Brochures, listing portals and broker packages all need images, and a package that produces plans only inside its own viewer has quietly restricted where you are able to market the property.

What happens to the plan if we stop paying the vendor?

That depends entirely on the agreement, which is why it is the most consequential term in it. Interactive plans normally run on vendor infrastructure, so ask whether a static export exists as a fallback and confirm in writing that the underlying plan images remain yours.

Who updates availability after launch?

Someone on your team should be able to, directly. If every status change requires a support request, the plan drifts out of date within weeks and your own sales team stops trusting it. Confirm the administrative interface exists and test it with the person who will use it.

What analytics should be included?

Unit level views, filter usage, drop off points and inquiries attributed to a specific unit. These inform pricing as much as marketing, and a package without them discards the main structural advantage that an interactive asset holds over a static plan set.

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September 2, 2026

What an Interactive Floor Plan Package Includes

Interactive floor plan interface showing a building site map, unit selection panel and individual apartment plan view

A complete interactive floor plan package includes the underlying unit plans, the site map or stack that organizes them, the interactive interface itself, an embed method for your website, an administrative way to change availability, hosting arrangements, analytics, and a stated position on who owns the plans and the configuration if you leave. Quotes that cover only the first three are common and are not necessarily wrong, but the missing pieces become your problem after launch rather than before.

The questions below are the ones we would ask a vendor before signing, including ourselves.

The drawing layer

Underneath the interface sit ordinary plans, and they should be delivered to you as files rather than existing only inside the tool. Ask for the unit plans as standalone images at print resolution, because you will need them for brochures, listing portals and broker packages regardless of what the website does. A package that only produces plans inside its own viewer has quietly limited where you can market.

Unit plans as standalone high resolution files, not viewer only assets
Site map, stack diagram or floor selector artwork
The interactive interface, responsive to mobile and tablet
An embed method that works with your existing site platform
An administrative interface for availability and pricing changes

The administrative layer

This is the part most often missing from a quote and most often needed in week two. Someone on your team has to mark a unit leased. Establish who that is, what they can change without help, and how quickly the change appears live. If every update is a support request, the plan will drift out of date and the sales team will stop citing it.

Hosting, uptime and what happens if you stop paying

Interactive plans usually run on the vendor's infrastructure and carry an ongoing fee. That is a reasonable model, but it means the asset stops working if the relationship ends. Ask explicitly what happens at termination, whether a static export exists as a fallback, and whether the plan images remain yours. This is the single most consequential commercial term in the agreement.

Analytics

Ask what is tracked and whether you can see it. Unit views, filter usage, drop off points and inquiries attributed to a specific unit are all recoverable and all useful for pricing decisions rather than only for marketing reports. A package without analytics is discarding the main advantage interactive assets have over static ones.

Timelines and dependencies

The interactive build usually cannot start until the plans are final, so the two schedules are sequential rather than parallel for most of their length. If you are also commissioning the plans, allow for that dependency when working backward from a launch date, as covered in how long an interactive plan takes.

A pre signature checklist

Confirm plan file delivery, the administrative interface, hosting and termination terms, analytics access, mobile behavior, the embed method for your specific platform, and the number of revision rounds on the interface design rather than only on the drawings. Seven answers, and the rest of the project is usually uneventful.

Ongoing cost, stated plainly

Ask for the annual cost of ownership as a single number rather than as a build fee with unspecified extras. Hosting, support, availability updates, seasonal content changes and any per unit licensing all belong in it. A build quote that looks favorable against a competitor sometimes reverses over three years once the recurring side is included, and three years is a short holding period for a building. Comparing bids on first year total rather than on build price alone is the only way to see the difference before you sign.

Our interactive floor plan services state each of these in the proposal. If you are comparing quotes, send us the competing scope and we will tell you what is not in it. Request a quote.